i3 Technology ("we", "us", or "our") operates i3.co.cr and related services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our services. Please read it carefully.
We may collect the following categories of personal information: (a) Identity & Contact Data — name, email address, phone number, company name, and job title provided through our contact forms or discovery calls; (b) Usage Data — IP address, browser type, pages visited, time spent, and referring URLs collected automatically when you use our website; (c) Client Business Data — operational data, workflow information, and related business content you share with us during the course of an engagement, solely for the purpose of delivering contracted services; (d) Communications — records of correspondence including emails, calls, and meeting notes.
We use collected information to: provide, operate, and improve our AI implementation services; respond to inquiries and schedule discovery calls; send service-related communications and, with your consent, marketing updates; fulfill contractual obligations; comply with applicable legal requirements; detect and prevent fraudulent or unauthorized activity; and conduct internal analytics to improve our offerings.
Where applicable under GDPR or similar frameworks, we process your data on the following legal bases: performance of a contract; your explicit consent (which you may withdraw at any time); our legitimate business interests (provided these are not overridden by your rights); and compliance with legal obligations.
We do not sell your personal data. We may share it with: trusted service providers (cloud hosting, CRM, analytics) under strict data processing agreements; professional advisors such as lawyers and auditors bound by confidentiality; law enforcement or regulatory authorities when required by law; and successor entities in connection with a merger, acquisition, or asset sale, with prior notice to you.
We retain personal data only as long as necessary for the purposes described in this Policy, or as required by law. Client project data is deleted or returned within 90 days of contract termination unless otherwise agreed in writing.
i3 Technology operates across Latin America and the United States. Your data may be transferred to and processed in countries other than your own. We apply appropriate safeguards — including standard contractual clauses — to ensure your data receives an adequate level of protection wherever it is processed.
Depending on your jurisdiction, you may have the right to: access the personal data we hold about you; request correction of inaccurate data; request erasure of your data; object to or restrict certain processing; request data portability; and withdraw consent at any time. To exercise any of these rights, contact us at privacy@i3.co.cr.
Our website uses essential cookies required for functionality. We may also use analytics cookies to understand how visitors use our site. You can control cookie preferences through your browser settings. We do not use third-party advertising cookies.
We implement industry-standard technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. No method of transmission over the Internet is 100% secure; however, we are committed to using commercially reasonable safeguards.
We may update this Privacy Policy periodically. We will notify you of material changes by posting the new policy on this page with an updated date. Your continued use of our services after any change constitutes acceptance of the updated policy.